Not Lovin' It? We've Got Your Back! 🚨 Hurrey! We Offer 5 day Hassle free Returns 🚨
CRITERIA FOR CANCELLATION
- Order can be cancelled free of charge till it is shipped
- Post Shipment, Rs. 100 Would be charged for order cancellation
- For Cancellation , please drop us an email on Care@desiclosetindia.com with order details.
CRITERIA FOR RETURN
- Return Request has to be raised within 5 days from the delivery date.
- Parcel opening video is mandatory for placing the returns which should be uncut and not paused in between.
Return or exchange is provided if
- You have received damaged product.
- Part of the order is missing.
- If you get wrong product (other than product you ordered).
We won’t be charging you any return shipping or handling fees for above reasons
4. Dislike : In case of dislike we would be happy to provide exchange or refund of the product ,when return request is raised within 24 hrs of delivery. However, Please note that due to the affordable nature of our product. pickup won't be arranged by us. if you dislike a product you can return it back to us and we will proceed with the refund upon delivery of the same subject to basic terms and conditions mentioned below. Please note that the shipping charges won't be refunded by us. You can mail us at care@desiclosetindia.com
Simple steps to return-
- You can Whatsapp us at 7014671534 with order id and unpacking video.
- Returns will be approved from our end within 24 hours.
- If you are eligible for return you need to ship us the products you wish to return with all the original packaging by keeping it safely back into the box/packaging. The product(s) should be shipped back to us within 5 days from the day we approve your return request. Please use a reliable courier service for shipping the product(s) and share the tracking details once the products shipped.
- Once we receive your package, we will inform you within 24-48 hours about the receipt. Upon quality check, we will calculate the applicable refund as per our Refund Policy.
- Refund will be issued as a credit in the form of gift card only. The Gift card is a one-time use code and cannot be applied again to any other order. The gift card has a 3 months validity from the date of issuance
- Any single jewellery in a combo/ gift box cannot be replaced or returned.
- Products purchased in the period of a special promotional offer, contests, clearance or any special scheme, cannot be returned or replaced.